Microsoft Outlook For Mac Deleting Emails

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Hello, I have Outlook 2016 for Mac setup with an Exchange account and it is deleting emails after a certain number of days. Last week I noticed that I could only go back to emails from October 24th, now today I notice I can only go back to emails on October 30th. I don't have any filters on the 'Filter Email' button. Also, I have Parallels VM setup with Outlook for Windows, and I can access emails from the day I started the email account. Right now, I have to go to my VM to look up emails past 3 weeks, which is really annoying. Thanks for any help!

Hi Shane_270, Thanks for your post. Based on your description, please help go to to see whether you can see the emails from the days you started the emails account (if you are using Office 365 account). Meanwhile, please help to check whether you assign any policy or rules on your Outlook for Mac client. There is an about the rules or policy on Outlook for Mac, please go to check whether you did it.

About this issue for “Outlook for delete emails automatically ”, we have dedicated support channel for Outlook for mac issues. You can contact them Outlook for mac issues and getting better support ( Go to Help > Contact Support). And if you have any updates from it, you can share it in our community. Regards, Richard.

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You can permanently delete email messages from the Inbox folder easily. Open the Inbox folder, select to highlight the email messages in the Inbox folder that you will delete permanently, and press the Shift + Delete keys at the same time. In a pop-up warning dialog box, click the Yes button. Then all selected email messages in the Inbox folder are deleted permanently. Note: (1) This method can also be used to permanently delete email messages from other folders, such as Sent Items folder, Drafts folder, Outbox folder, etc.

(2) Holding the Shift key, you can select multiple adjacent email messages with clicking the first email message and the last one. (3) Holding the Ctrl key, you can select multiple nonadjacent email messages with clicking each one separately. Permanently delete old emails/items from Inbox folder with AutoArchive. This method will guide you to archive old emails from the Inbox folder with the AutoArchive feature, which can permanently delete old emails automatically.