My Passport For Mac Failed

Ultra-fast transfer rates—When connected to a USB 3.0 port, My Passport lets you access and save files with. If you want to use the drive with a Mac computer.

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My passport 1TB ran for more than a year under windows 7,8 and actually 8.1, but suddenly stopped. It loads the drivers but doesn't appear in the explorer. When I start the disk management it indicates that the second disk (my passport) must initialize. But it fails. It appears in the device windows, just doesn't start (or initialize). I even tried the refrigerator trick, nothing I've also tried several data recover progs, recuva, testdisk, easyus, wondershare WAC, etc, they all fail to see the external drive.

There must be a program that can go through, any ideas?

Welcome to the community & Happy New Year, Cwardie! I'm sorry to hear about your WD My Passport! Unfortunately, it seems like the external drive has failed.

Have you tried the HDD on another Mac OS computer? Good job with the troubleshooting so far, though. I'd recommend you to check the warranty of the external on our website here: If it's still covered, you should be able to send an RMA to our customer support and get a replacement from them. If you have any important data on the HDD, though, you should first contact a professional data recovery company that would be able to assist you in getting your files back. You can check WD's Data Recovery Partners worldwide here: Here are some more useful links from our website: Warranty Policy: WD Support Contacts: Hope these help you. Welcome to the community & Happy New Year, Cwardie!

I'm sorry to hear about your WD My Passport! Unfortunately, it seems like the external drive has failed. Have you tried the HDD on another Mac OS computer?

Good job with the troubleshooting so far, though. I'd recommend you to check the warranty of the external on our website here: If it's still covered, you should be able to send an RMA to our customer support and get a replacement from them. If you have any important data on the HDD, though, you should first contact a professional data recovery company that would be able to assist you in getting your files back. You can check WD's Data Recovery Partners worldwide here: Here are some more useful links from our website: Warranty Policy: WD Support Contacts: Hope these help you.